Support
Shib Name Service FAQs
Find answers to common questions about Shib Names, registration, features, and troubleshooting
Find answers to the most frequently asked questions about Shib Names and the Shib Name Service.
General Questions
What is a Shib Name?
What is a Shib Name?
A Shib Name is a unique digital identifier that serves as your Web3 identity across multiple blockchains and platforms. It uses a star (*) prefix instead of a dot (.) to indicate its Web3-native functionality.Example:
yourname*shib instead of yourname.shibHow is a Shib Name different from a regular domain name?
How is a Shib Name different from a regular domain name?
Shib Names are specifically designed for Web3 functionality:
- Web3-Native: Built for blockchain and decentralized applications
- Multichain Support: Works across hundreds of blockchains
- NFT Ownership: You own your name as an NFT
- Cross-Platform: Single identity across all Web3 platforms
- No ICANN Approval: Uses star (*) prefix instead of dot (.)
Why use a star (*) instead of a dot (.)?
Why use a star (*) instead of a dot (.)?
The star () indicates that these Name Tokens are limited to Web3 functionality. To use a dot (.), a name needs ICANN approval and DNS compatibility. The star () makes it clear these are Web3-native identifiers.
What can I do with my Shib Name?
What can I do with my Shib Name?
- Use as a wallet address across multiple blockchains
- Set as your username on Web3 platforms
- Access decentralized websites and dApps
- Identify smart contracts and infrastructure
- Build your digital identity and brand
Registration Questions
How do I register a Shib Name?
How do I register a Shib Name?
- Visit d3.app/shib
- Connect your Web3 wallet
- Search for your desired name
- Choose registration period (1, 3, or 5 years)
- Complete the transaction
- Receive your Shib Name NFT
How much does it cost to register a Shib Name?
How much does it cost to register a Shib Name?
- 1 Year: $20/year
- 3 Years: $15/year (25% discount)
- 5 Years: $10/year (50% discount)
What payment methods are accepted?
What payment methods are accepted?
- Cryptocurrencies: ETH, USDC, USDT, DAI
- Shib Tokens: SHIB, BONE, LEASH (where applicable)
- Traditional: Credit cards, bank transfers, digital wallets
Can I register multiple names?
Can I register multiple names?
Yes, you can register multiple Shib Names. Many users register variations of their brand name or names for different projects. Bulk registration is available for businesses.
What happens if the name I want is already taken?
What happens if the name I want is already taken?
You can:
- Search for alternative names
- Add numbers or hyphens to create variations
- Check the marketplace to buy existing names
- Wait for names to expire (if not renewed)
Technical Questions
Which blockchains are supported?
Which blockchains are supported?
Shib Names work across hundreds of blockchains including:
- Ethereum and all EVM-compatible chains
- Bitcoin and Bitcoin forks
- Solana and Solana ecosystem
- Polygon, Arbitrum, Optimism
- And many more
How do I use my Shib Name as a wallet address?
How do I use my Shib Name as a wallet address?
Once registered, you can use your Shib Name as a wallet address on supported platforms. The platform will automatically resolve your name to the appropriate blockchain address.Example: Send crypto to
yourname*shib instead of a long address.Is my Shib Name an NFT?
Is my Shib Name an NFT?
Yes, your Shib Name is an NFT (Non-Fungible Token) that you own and control. You can transfer it, sell it, or use it as collateral in DeFi protocols.
What happens if I lose access to my wallet?
What happens if I lose access to my wallet?
If you lose access to your wallet, you may lose access to your Shib Name. It’s crucial to:
- Keep your private keys secure
- Use hardware wallets for important names
- Set up recovery mechanisms
- Consider multi-signature wallets
Can I transfer my Shib Name to another wallet?
Can I transfer my Shib Name to another wallet?
Yes, you can transfer your Shib Name to another wallet address. This is done through the same process as transferring any NFT.
Platform Integration
Which platforms support Shib Names?
Which platforms support Shib Names?
Shib Names work across:
- DeFi: Uniswap, Aave, Compound, Curve
- SocialFi: Farcaster, Lens Protocol, Friend.tech
- GameFi: Axie Infinity, Decentraland, The Sandbox
- NFT Marketplaces: OpenSea, Blur, Magic Eden
- And many more platforms
How do I set my Shib Name as my username on a platform?
How do I set my Shib Name as my username on a platform?
The process varies by platform, but generally:
- Go to your profile settings
- Look for “Username” or “Display Name” options
- Enter your Shib Name (e.g.,
yourname*shib) - Save your changes
Can I use my Shib Name on traditional websites?
Can I use my Shib Name on traditional websites?
Currently, Shib Names are designed for Web3 platforms. Traditional websites may not support the star (*) format, but this may change as Web3 adoption grows.
How do I access a dApp using a Shib Name?
How do I access a dApp using a Shib Name?
You can access dApps by entering the Shib Name in your browser or wallet. The system will automatically resolve the name to the correct address or URL.
Troubleshooting
My transaction failed. What should I do?
My transaction failed. What should I do?
- Check that you have sufficient ETH for gas fees
- Ensure you’re on the correct network (Ethereum mainnet)
- Try increasing the gas limit
- Check if the name is still available
- Contact support if the issue persists
I can't connect my wallet. What's wrong?
I can't connect my wallet. What's wrong?
- Refresh the page and try again
- Clear your browser cache and cookies
- Try a different browser
- Ensure your wallet extension is up to date
- Check if your wallet supports the required features
My Shib Name isn't working on a platform. Why?
My Shib Name isn't working on a platform. Why?
- Verify the platform supports Shib Names
- Check if you entered the name correctly (including the *shib suffix)
- Ensure your name is properly registered and active
- Contact the platform’s support for assistance
How do I renew my Shib Name?
How do I renew my Shib Name?
You’ll receive a notification 30 days before expiration. To renew:
- Visit the D3 platform
- Go to your registered names
- Select the name you want to renew
- Choose the renewal period
- Complete the transaction
Business and Legal
Can I register trademarked names?
Can I register trademarked names?
Trademarked names may be restricted or require additional verification. The platform respects intellectual property rights and may prevent registration of protected terms.
What if someone registers my brand name?
What if someone registers my brand name?
If someone registers your brand name, you can:
- Contact support with proof of trademark
- Purchase the name from the current owner
- Wait for it to expire (if not renewed)
- Consider alternative names for your brand
Can I use Shib Names for my business?
Can I use Shib Names for my business?
Yes, many businesses use Shib Names for:
- Brand protection
- Professional identity
- Customer engagement
- Marketing and branding
- Digital asset management
Are there bulk registration options for businesses?
Are there bulk registration options for businesses?
Yes, businesses can register multiple names with:
- Volume discounts
- Centralized management
- Advanced permissions
- Corporate features
- Dedicated support
Future and Development
What new features are coming?
What new features are coming?
Upcoming features include:
- AI-powered name management
- Enhanced metaverse integration
- Advanced analytics
- Cross-chain bridges
- DeFi protocol integration
- Gaming and GameFi features
How can developers integrate Shib Names?
How can developers integrate Shib Names?
Developers can integrate Shib Names using:
- REST APIs for name resolution
- SDK libraries for various platforms
- Smart contract integration
- Webhook support for events
- Comprehensive documentation
Is there a developer community?
Is there a developer community?
Yes, there’s an active developer community with:
- Technical documentation
- Code examples and tutorials
- Community forums
- Developer events
- Support channels
Can I contribute to the platform?
Can I contribute to the platform?
Yes, you can contribute through:
- Community governance participation
- Feature proposals
- Bug reports
- Documentation improvements
- Community support
Support and Resources
Official Documentation
Comprehensive guides and technical documentation.
Community Support
Join the Shib Army Discord for community support.
Technical Support
Contact technical support for complex issues.
Developer Resources
API documentation and developer tools.
Can’t find the answer you’re looking for? Contact our support team or join the community Discord for personalized assistance.